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Medical Support Assistant- Resource & Patient Mgmt

Location: Browning, Montana
Strativia has a new opportunity for Medical Support Assistants to work with our client in Browning Montana at the Black Fleet Service Unit. This position is part time; 3 days per week for 8 hour shifts.

  • Interview patients to obtain and update patient registration information by updating address, phone numbers and geographical data to enable to the business office to bill for health care services provided from all Alternate Resources (including non-beneficiary services)
  • Obtain and verify the health records and Resource and Patient Management System (RPMS) for Medicaid, Medicare, and private/commercial insurance eligibility information for all patients (prior to visits to clinics)
  • Assist patients in completing new, updating forms for RPMS
  • Maintain knowledge of various clinic systems, walk-ins and appointments to avoid unnecessary delays and/or confusion on the part of the patient (in addition to various services offered by each clinic)
  • Maintain knowledge of the following:
    • Interview techniques, business office functions, policies and procedures and ability to refer inquiries to appropriate personnel
    • Internal organization structure of Medical Records in order to assemble patient information, initiate new patient records, reactivate retired carts
    • Current state laws concerning vital statistics records and birth/death certificates which by nature
  • Process authorized document regarding patient records
  • Ability to sit, stand, bend and occasionally life heavy objects in an office setting

Strativia is an Equal Opportunity Employer and strives for diversity. Strativia in accordance with applicable law, does not discriminate in hiring or otherwise in employment on the basis of race, color, religion, sex, national origin, age, marital or veteran status, disability, sexual orientation, or any other legally protected status. EOE/AA/Vets
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